Critical
About Critical
Corporate Responsibility
Strengths
Criticals competitive strengths lie in the combination of: Quality, Technology Pioneering and Innovation, Independency, Flexibility, Global Market Focus and Value for Money.
OUR SOLUTIONS
" Software life-cycle, planning and analysis, design, development, integration, testing and maintenance"
Quality has been strategic at Critical since the very beginning and is today one of the company's strong competitive advantages. Critical's proven track record in delivering high integrity software solutions can be attributed to the application of best practice project management techniques, backed by the coordination and control provided by an internal Quality Management System (QMS) certified in accordance with the international standard ISO9001:2000 and the TickIT scheme. Critical's QMS defines effective and efficient processes and practices for project teams to ensure that customer's requirements and expectations are satisfied by the end product or service. Critical's QMS can be tailored according to customer specific requirements and project criticality levels. Furthermore, our customers have full visibility of the QMS applied to their projects.
Technology Pioneering and Innovation drives a continuous research and development (R&D) effort that generates new products and technologies for the worldwide markets. Critical makes a significant investment in R&D (around 12% of our annual revenue) and works in close partnership with R&D institutions around the globe. By using innovative and pioneering technologies, we add value in the efficient delivery of solutions to our customers, and differentiate us from competition.
As a knowledge-intensive company, Critical’s core competences cover a wide array of expertise, which enables us to better address customer requirements and engineering solutions for each project profile. Critical is Independent from large manufacturers and proprietary platform providers. Being vendor-independent, enables us to accurately select and recommend the most suitable and cost-effective third-party technologies to each customer specific requirements. Critical has the proven
technical and project management skills, industry expertise and development models necessary to take on responsibility for overall solutions, from idea to market launch, and/or support parts of the solution. Through internal and external networks, Critical may bring additional specific competencies in order to satisfy specific customer requirements.
From our offices, branches and development centres in Portugal, USA, UK, Romania and Brazil our Global Market Focus and multinational culture has allowed us to penetrate markets around the globe, enabling us to adapt to the most demanding contexts and made it possible to better understand our customers' needs and business requirements. Since the very beginning Critical has been able to compete in the more mature markets, overcoming entry barriers and consolidating its presence by excelling in a customer focused approach to the business.
Our Flexibility and agility as a young knowledge-intensive company has enabled us to respond quickly to our customers' rapidly changing business environments. Critical’s a wide range of expertise enables us to better address customer requirements and engineering solutions for multidisciplinary projects profile.
Finally, we deliver Value for Money as measurable business results produced by dependable, innovative and cost-effective IT solutions and technologies.
