Managed Services

Traditionally, companies looking to outsource software-related services have rightly been concerned about the quality, expertise and cultural differences associated with contracting far-away offshore companies.

CRITICAL Software’s Managed Services offer was designed specifically to offer a quality alternative by providing a nearshore beacon centre for clients looking to outsource IT and software services. We provide software and systems expertise on an onsite, offsite or mixed-model basis, supported by the necessary quality assurance that can only be delivered by an international organisation able to work with some of the biggest names in global business. We are one of only a handful of organisations that carry a CMMI Level 5 rating for our development processes so that whatever our level of engagement, quality comes as standard.

Our services provide assistance to organisations in areas as diverse as software maintenance, operations and application development. We offer our expertise across a broad range of safety, mission and business-critical areas, across multiple industries, including:

  • Customisable software development centre
  • Outsourced product development
  • Software maintenance and support
  • Independent software verification and validation
  • Automated software testing and quality assurance

We provide SLA delivery commitments, transparent pricing tied to service levels, and documented performance metrics linked to real process outcomes.

Over nineteen years, we have accrued more than a million hours of application management expertise, having worked on a wide range of projects that have had to account for, and fully comply with, a range of EU and industry standards, regulations and security clearances.

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