Managed Services

Traditionally, companies looking to outsource software-related services have rightly been concerned about the quality, expertise and cultural differences associated with contracting far-away offshore companies.

CRITICAL Software’s Managed Services offer was designed specifically to offer a quality alternative by providing a nearshore beacon centre for clients looking to outsource IT and software services. We provide software and systems expertise on an onsite, offsite or mixed-model basis, supported by the necessary quality assurance that can only be delivered by an international organisation able to work with some of the biggest names in global business. We are one of only a handful of organisations that carry a CMMI Level 5 rating for our development processes so that whatever our level of engagement, quality comes as standard.

Our services provide assistance to organisations in areas as diverse as software maintenance, operations and application development. We offer our expertise across a broad range of safety, mission and business-critical areas, across multiple industries, including:

  • Customisable software development centre
  • Outsourced product development
  • Software maintenance and support
  • Independent software verification and validation
  • Automated software testing and quality assurance

We provide SLA delivery commitments, transparent pricing tied to service levels, and documented performance metrics linked to real process outcomes.

Over nineteen years, we have accrued more than a million hours of application management expertise, having worked on a wide range of projects that have had to account for, and fully comply with, a range of EU and industry standards, regulations and security clearances.


Continuous Software Delivery

Our Continuous Software Delivery processes help our clients to move away from outmoded, cumbersome delivery practices and legacy systems to more cutting-edge tools and new ways of working. The goal is to improve collaboration and productivity, and to facilitate a quick and clean continuous software delivery process.


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Continuous Software Delivery
Continuous Software Delivery
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Nearshoring & Offshoring Services

Our nearshoring and offshoring services allow our clients to reduce their operational costs, improve their quality standards and sustainably innovate, all in a collaborative way. With two decades’ experience in software development, project management and engineering practices, and with both our waterfall and agile development processes rated at CMMI Maturity Level 5, we are the ideal partner to help clients fully scale their operations.


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Nearshoring Services Flyer
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Offshoring Services Flyer
Offshoring Services Flyer
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Outsourced Product Development

Our outsourced product development expertise allows our clients to increase their productivity and development capabilities with minimum risk. Our flexibility and broad industry experience means we have experts on hand for a wide-range of product development requirements. We help clients to better manage project timelines and control associated costs, helping to more quickly build and release MVPs (Minimum Viable Products) whilst improving overall time to market.


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Outsourced Product Development Flyer
Outsourced Product Development Flyer
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OutSystems

We help our clients to overcome the challenges they face in the development of software applications, from core systems to web portals to mobile apps. Through the use of OutSystems RAD (Rapid Application Delivery), we are able to drastically reduce application development timeframes and deliver enterprise-grade custom mobile and web applications.


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OutSystems Flyer
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