The digitisation of business processes requires organisations to rethink how they integrate new technologies, evolve their customer experiences and adapt to the pace of regulatory changes. These challenges are forcing organisations to significantly transform how they do business. In dynamic environments, the ability to quickly adapt business processes is essential in order to respond to rapidly changing and competitive markets.
Business Process Management (BPM) adoption transforms businesses by leveraging their existing IT systems and developing a ‘process thinking’ approach, helping to promote innovation and to drive change.
CRITICAL Software helps clients achieve agile business processes, enhancing efficiency and productivity, reducing costs, minimising errors and risk, and enabling businesses to build processes that are repeatable, reliable and predictable - with full visibility of performance metrics.
We have successfully supported many business transformations over a number of years, moving clients away from models based on ‘discrete transactions’ and error-prone manual tasks to fully-managed and digitised business processes.
We have extensive experience in complex systems integration, across a range of industries that include financial services, telecoms, healthcare and energy, as well as experience of critical systems in the defence, maritime, aerospace and transport sectors. Our experts are supported by our proven project management capabilities which means we are able to fully support business transformation in the most demanding client environments, ensuring process agility and organisational efficiency.
We are proud that our BPM work was recently selected by IBM as one of its top three projects for ‘Outstanding Business Agility in Motion’.