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Insurance

Insurance is transforming at speed. We help firms keep pace — modernizing what's holding them back and building what comes next.

Insurance

Built for the complex

From space and aviation to railway and defense, we've earned our reputation delivering quality in the world's most demanding environments. In insurance, that translates to technology trusted by regulators, reliable for your operations, and built around the needs of your customers and agents.

Many insurers face the same tensions: fragmented legacy systems, rising customer expectations, tighter regulation, and growing pressure on margins. The firms pulling ahead aren't just adopting new technology — they're rethinking how they operate. We help them do exactly that.

Our solutions

Insurance Redefined

We don't just deliver technology. We co-create value — combining deep insurance expertise with the capability to execute on complex, business-critical transformation.

01
Claims & Fraud Prevention

Streamline claims intake, processing, and settlement with intelligent automation and AI-powered fraud detection to minimise losses and reputational risk. Reduce cycle times, improve accuracy and give customers faster, fairer resolutions and clear status updates.

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02
Digital Insurance

AI-powered portals, chatbots, and omnichannel journeys that reduce churn and raise the bar on customer experience.

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03
Regulatory Compliance & Data Security

Automated compliance reporting and robust data protection, aligned with Solvency II, GDPR, and beyond.

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04
Embedded & Usage-Based Insurance

API-driven integrations for embedded insurance, IoT-based usage policies, and real-time coverage adjustments.

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05
Legacy Systems

Deep technical expertise and proven approaches to tackle legacy system challenges and ensuring maintainability, modernisation and seamless integration with evolving architectures.<br>

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06
Underwriting & Risk Assessment

Faster decisions through AI-driven analytics, automated risk scoring, and dynamic pricing.

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07
Policy Administration & Operations

Modernize core policy systems for greater agility, efficiency, and long-term value.

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Some of our clients and partners

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Success stories

Building better insurance together

Real problems, real outcomes. See how we've helped insurers modernize, innovate, and grow.

Legacy Code Explainer

Critical Software's AI chatbot helps financial institutions understand and modernise legacy codebases — translating 400+ lines of COBOL to Java in under a week with an 80% first-attempt test pass rate.

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Get in touch

Let's build your next insurance solution together

Our team supports insurers from strategy to delivery, helping you modernize, innovate, and stay ahead in a shifting market.

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Florian Delonge

Business Development Manager

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Paulo Ferro

Principal Engineer

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